Owners
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Onboarding
Your first 30 days with a property manager
What happens between signing the management agreement and the first rent deposit, week by week.
Dana Whitfield, Owner Relations
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Handing over a rental feels like a big step, so we keep the first month predictable. Here is what you can expect from us, and what we will ask of you, during the first four weeks.
Week one: keys, documents, and a walkthrough
We collect keys, garage remotes, appliance manuals, and any existing lease. Then we walk the home with a camera and a checklist. Every room gets dated photos, which become the baseline for future inspections and deposit decisions.
Weeks two and three: pricing and listing
If the home is vacant, we share a pricing memo with three comparable rentals and a recommended rent. Once you approve it, photography is scheduled and the listing goes live on our site and the major rental portals within 48 hours.
Week four: your owner portal
By the end of the month you can see every showing, application, invoice, and payment in one place. Monthly statements arrive on the 10th, and funds are sent by direct deposit on the 12th.