About Doorplate
We started with one duplex.
Doorplate Residential is a local property management company in Austin. We look after homes for the people who own them and the people who live in them.
Since 2012
Our story
In 2012 our founder bought a duplex in East Austin and couldn’t find anyone to manage it who would answer the phone. So she managed it herself, then the neighbor’s house, then the one across the street.
Today we look after more than 1,240 homes across six central Austin neighborhoods. We’re still small enough that the person who leases your home knows the person who fixes it, and both of them know the street.
We don’t buy homes and we don’t sell them. Managing rentals is the only thing we do, which means our only job is to keep owners and residents happy for as long as possible.
How we work
Three rules we don’t bend.
01
Answer the phone.
A real person picks up during office hours, and the emergency line is staffed every night of the year.
02
Put it in writing.
Fees, approvals, inspections, and deductions are documented with photos, so nobody has to remember who said what.
03
Treat the home like it’s ours.
We fix small things before they become big ones, and we recommend the repair we would make in our own house.
Founded in Austin
Homes under management
People on the team
Neighborhoods served
The team
The people who pick up the phone.
No headshots, just names and jobs. If you call, one of them will answer.
Eliza Brooks
Founder & Broker
SINCE 2012
Dana Whitfield
Owner Relations
SINCE 2015
Marcus Lee
Leasing Director
SINCE 2016
Priya Nair
Resident Services
SINCE 2018
Tomás Reyes
Maintenance Manager
SINCE 2017
Grace Kim
Owner Accounting
SINCE 2019
Come say hello